The child’s Case Manager should be in contact with you on a regular basis. At this time, you should share with her information regarding the child’s status, including progress and any other needs or concerns. You may contact the child’s Case Manager or supervisor at anytime during regular office hours if there is a need to speak with them between visits. Most agencies have a voice mail system (or a secretary) where messages may be left when the Case Manager or supervisor is unavailable. Foster parents should also be provided an emergency number for contacting the Case Manager or designated staff person after working hours. Telephone the child’s Case Manager immediately, or as soon as possible (call the emergency number provided during nights or weekends) if any of the following occur:

• The child leaves your home without your permission. 

• The child is seriously ill or has been seriously hurt and requires immediate medical attention. Take the child to the hospital emergency room if you cannot reach the child’s doctor for advice. The agency will need to complete any authorization forms for payment and hospital records. 

• The child gets into serious trouble with the school, the police, the juvenile court, or anyone else. 

• If anyone, including the child’s birth parents, tries to take the child from your home without the agency’s permission. 

• If there is any major change or serious illness in your home. 

• If the child’s behavior poses a serious threat to the safety of himself or your family.

• If you feel you can no longer care for a child placed in your home.

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