There are times when CANHU is contacted after hours with situations that do not meet criteria for a CA/N report or a Non-CA/N referral but do require a response from the county office prior to the next business day. These administrative referrals will be called out to the on-call worker. Examples of administrative referrals include, but are not limited to:

• Residential facility personnel requesting permission to change medication for a child who is in the custody of the Children’s Division;
• Hospital personnel requesting permission to admit a child who is in the custody of the Children’s Division;
• Law enforcement official requesting to speak to the on-call worker regarding a report they are co-investigating;
• Child Protective Services from other states requesting a “courtesy” contact in Missouri;
• Foster parent requesting an immediate consultation regarding a child placed in their care;
• Police dispatcher requesting a Children’s Division worker to assist law enforcement, and dispatcher has no names, address, or allegation of CA/N.