CCI staff must receive consent to enter from a person legally authorized to grant it before entering an establishment to investigate allegations of abuse, neglect, or exploitation in a child care operation that is subject to regulation but is illegally operating without a license or permit. The investigator must obtain written consent to enter the operation using Form 2895 Request to Enter.

If the provider refuses to allow the investigator to enter, the investigator continues with other investigation activities to gain as much information as possible to determine whether there may be any immediate risk to the alleged victim or victims.