TX :: Child Care Investigations Handbook :: 1300 Working with Other Agencies, Departments, or Programs :: 1330 HHSC Child Care Regulation

TX :: Child Care Investigations Handbook :: 1300 Working with Other Agencies, Departments, or Programs :: 1330 HHSC Child Care Regulation

CCI works in partnership with the Child Care Regulation (CCR) division of the Health and Human Services Commission (HHSC) during investigations because CCR regulates child care operations. CCI communicates with CCR about information obtained during investigations.

During investigations, the CCI investigator does the following:

  • Determines whether a child care operation is regulated by CCR, is subject to regulation by CCR, or is exempt from regulation by CCR.
  • Evaluates any immediate safety concerns about children in care of the operation and ensures child safety prior to departure.
  • Confirms that principals involved in the investigation who are working under the auspices of the operation have an active background check in CLASS with an eligibility status of EligibleProvisional, or Conditional.

The CCI investigator or supervisor notifies the operation’s CCR representative within one business day when either of the following occurs:

During an investigation of abuse, neglect, or exploitation, the CCI investigator or supervisor does both of the following:

  • Completes the CCI portion of the Risk Assessment template.
  • Requests a risk assessment of the operation’s regulatory history from the CCR representative within 10 days after the date DFPS received the intake report. (See 4240 Conducting a Risk Assessment of Regulatory History.)


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