The Accounting Division in state office takes over the process once the 30-day time frame has expired. The provider may have been put on hold as a result of the recoupment or the recoupment could be headed to the Office of the Attorney General for referral.

If regional billing staff is contacted by the provider after the 30-day time frame, regional billing staff must contact the Accounting Division in state office to determine the status of the recoupment before agreeing to a repayment plan.