To obtain a retroactive service level, the CPA or the DFPS caseworker must submit a complete packet within the first 45 days of admitting the child or youth to the foster home. The request for an initial service level authorization must be postmarked on or before the 45th day after a CPA admits a child or youth who does not have an initial authorized service level.

To enable the third party contractor to process the initial service level, the CPA must submit certain documentation. For a list of required documents, see the Texas Service Levels Resource GuidePDF Document – Obtaining a Retroactive Service Level.