TX :: Child Protective Services Handbook :: 6400 Services to Children in Substitute Care :: 6411.21 Frequency of Face-to-Face Visits

TX :: Child Protective Services Handbook :: 6400 Services to Children in Substitute Care :: 6411.21 Frequency of Face-to-Face Visits

When a child in DFPS conservatorship is in substitute care, the caseworker or assigned local permanency specialist does the following:

  • Conducts a face-to-face visit with each child at least once a month. (However, see Home and Community-Based Services (HCS), below.)
  • Conducts the majority of visits in the child’s residence.

For the first three months a child is in care, the caseworker conducts the monthly visits in the child’s current residence.

To help with engaging the child separately from the caregiver during a visit, the caseworker may do activities such as taking the child to the park or getting something to eat.

CPS may determine that more frequent face-to-face contact or other contact (such as by phone) is appropriate, on a case-by-case basis, to ensure the child’s safety, permanency, and well-being and to work toward case goals.

Home and Community-Based Services (HCS)

When a child is in a Home and Community-Based Services (HCS) home, the caseworker does the following:

  • Conducts a face-to-face visit with each child at least twice a month.
  • Conducts the majority of visits in the child’s HCS home.


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