If the reporter still chooses to remain anonymous, the intake specialist does the following:

• Asks the reporter if his or her concerns are for abuse, neglect, or exploitation of a child or for an adult who is elderly or disabled. This allows the intake specialist to narrow down the possible jurisdiction.
• If the concerns are for a child, the intake specialist clarifies with the reporter the relationship of the alleged perpetrator to the child. This allows the intake specialist to determine whether the report may be under the jurisdiction of Child Protective Investigations (CPI), Child Care Regulation (CCR), Provider Investigations (PI), or another agency.
  • The report may be under CPI’s jurisdiction if the alleged perpetrator is a person traditionally responsible for the child’s care, custody, or welfare, including parents, household members, caregivers, and school personnel or volunteers.
  • The report may be under CCR, PI, or another agency’s jurisdiction if the alleged perpetrator is a professional service provider or an employee, contractor, subcontractor, agent, or volunteer of a child care facility or another type of facility.
• If the report is under APS, CCR, PI, or another agency’s jurisdiction, the intake specialist completes the report according to standard procedures.
• If the report is under CPI’s jurisdiction, the intake specialist does the following:
  • Explains that CPI can only investigate anonymous reports of child abuse or neglect that are made to, and then referred to DFPS by, a local or state law enforcement agency.
  • Refers the reporter to the appropriate local or state law enforcement agency, provides the reporter with the agency’s contact information, when possible, and ends the interview. This is not a referral to 911 unless there is an emergency.