Child Protective Investigations (CPI) and Child Protective Services (CPS) use the Texas Department of Public Safety (DPS) criminal history checks to help place a child or when directed to do so by the courts. These checks are also referred to as expedited background checks (EBC).

If CPI or CPS requests a Texas DPS criminal history check, the intake specialist transfers the call to the EBC queue. A team of dedicated intake specialists monitors this queue and has the authorization to perform these checks. SWI completes these checks for CPI and CPS only when both of the following are true:

• The requester cannot access IMPACT.
• No other CPI or CPS staff are available.

The intake specialist completes an I&R Other Business Call.