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- A grievance is a complaint based upon an actual or perceived situation in which the person believes there is just cause for protest or disagreement.
- A grievance may be any disagreement or complaint a youth, family member, or resource provider has with an employee or a contractor of the Children’s Division. A grievance may be related to a variety of service provision issues. A few examples are, but not limited to:
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- Youth does not agree with placement recommendation made by worker and the Family Support Team.
- Parent does not feel they are receiving services as provided for in the case plan.
- Incarcerated parent is not satisfied with arrangements for visitation with child.
- Family dissatisfied that visits and/or meetings are cancelled without appropriate notice.
- Parents believe non-court ordered visitation with children should be extended.
- Person disagrees with a Family Assessment determination.
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