In the following situations, DFPS does not refer families for CSCAL:

• Uncooperative family whose location is known—The caseworker must not apply diligent search requirements or place on the CSCAL families who can be located but do not cooperate during the INV, AR, or FBSS stage.
• For INV or FBSS cases, the caseworker consults with legal staff to seek to obtain access to the children. AR cases can be progressed to INV. See 2281.4 Unable to Complete.
• There is too little identifying information on the parents to meet standards for entering the family in CSCAL.
• The child was located but not the family.
• The family and child move out of state. The caseworker requests that CPS in the other state interview the child or requests local law enforcement in the other state to conduct a welfare check to ensure the child is safe.
• Any absent parents who do not have possession of a child involved with DFPS.
• Children in DFPS conservatorship who were abducted by their parents or are runaways. Instead, in these situations, staff are to enter these children in the National Crime Information Center (NCIC) database as missing persons.
• Staff cannot locate the family at the time of case closure. The case can be closed if all of the following criteria are met:
  • The evidence supports a ruled-out disposition in an investigation, or the work with the family is essentially, successfully ended in an AR or FBSSstage.
  • The risk level in the case is low or moderate. For AR stage, one of the following closure codes is appropriate:
    • No significant safety factors or CPS decision.
    • Services completed.
    • Family declined services or no safety threat.
  • The family was located earlier during the stage of service.
  • Collaterals contacted have no current safety concerns about the care of the child or children.
  • The supervisor of the caseworker or SI, assigned as secondary on the case, approves the family to not be put on CSCAL.

If any of the criteria above are not met, the caseworker and SI must conduct a diligent search and request the family be put on CSCAL.