The focus of the Complex Investigations Division (CID) is to assist Child Care Investigations field staff before, during, and after investigations.

Under the direction of the Complex Investigations Division administrator, CID’s goal is to improve the quality and strengthen the findings of investigations by doing the following:

• Offering consultations.
• Reviewing documentation.
• Providing a secondary level of approval for certain investigations.
• Reviewing closed cases for adherence to policy and accurate dispositions.