The courtesy caseworker does the following:

• Visits the parent (or the parent and child, if they live together) within 15 calendar days after being assigned as a secondary caseworker in IMPACT.
• Conducts well-planned monthly visits to assess progress in achieving service plan goals.
• Makes sure services identified in the service plans and in any court orders are set up and provided for the parent and the child.
• Reports any unmet needs to the primary caseworker.
• Discusses the child’s permanency plan with the child and parent during every visit, to assess progress being made to achieve that goal.
• Documents any face-to-face contact with the child on the same day of the contact and enters the completed narrative no later than seven calendar days after the contact.
• Documents all other contacts as soon as possible, but no later than seven calendar days after the contact.
• Communicates at least monthly, either verbally or by email, with the primary caseworker to provide information to help in completing service plans and court reports.
• Participates in, and helps the primary caseworker with coordinating, permanency planning meetings. See 6250 Permanency Planning Meetings (PPM).