TX :: Child Protective Services Handbook :: 8200 Direct Services for Active Cases :: 8226 Starting New Investigations of Open Cases

TX :: Child Protective Services Handbook :: 8200 Direct Services for Active Cases :: 8226 Starting New Investigations of Open Cases

If CPS starts a new investigation on a case already opened for family-based safety services (FBSS), the CPS liaison proceeds according to the procedures used in the liaison’s region and:

  •  immediately notifies the contractor that a new referral has been received; and

  •  confers with the contractor to determine whether:

  •  the case will be returned to CPS, or

  •  contact with the family will:

  •  end until the investigation is initiated,

  •  end until the investigation is completed, or

  •  continue throughout the investigation.



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