RCCR and RCCI monitor operations to ensure staff follow 24-hour awake supervision requirements. A facility must follow 24-hour awake supervision requirements if more than six children reside there, and at least one of the children is in DFPS permanent managing conservatorship. This includes all foster, biological, and adoptive children at the facility.

RCCI investigates intakes alleging that operation staff are sleeping when they are required to provide 24-hour supervision. The screener notifies the 24-Hour Awake Supervision mailbox using the 24-Hour Awake template when the intake notes that a staff member was sleeping.